This Shipping Policy applies to all orders placed on the Lazy Beez website (“Website”), operated by Lazy Beez (“we”, “our”, “us”). By placing an order you agree to this policy.

Processing time

• Orders are processed within 1–2 business days after payment is confirmed.
• We do not ship or deliver on Sundays or national holidays.
• If processing is delayed, we will contact you by email, SMS or WhatsApp.

Delivery timeline

• Most orders in India arrive within 2–7 working days, depending on your pin code.
• Metro cities are typically 2–4 working days. Remote, hill and island regions may take longer.
• We ship with the fastest available courier partner for your pin code.
• Any date shown at checkout is an estimate, not a guarantee.

Service area

We currently ship across India. International shipping is not available by default. Write to us before you order if you need an overseas shipment.

Minimum order value

The minimum order value is ₹300.

Shipping rates

• Free shipping on all prepaid orders above ₹499.
• Orders of ₹499 or less are charged shipping at checkout.
• During sales or promotions the free-shipping threshold may change. The amount shown at checkout is final.
• For North East India, Jammu & Kashmir, Kerala, Himachal Pradesh, Uttarakhand, Andaman & Nicobar and Lakshadweep, shipping is calculated at checkout and may not qualify for the standard free-shipping offer.

All prices on the Website include applicable GST unless a line says otherwise.

Cash on Delivery (COD)

COD is available on eligible orders with a product value between ₹599 and ₹4,000.

COD is not available for:

• Hookahs, glassware and other fragile items
• Lighter fluid, gas refills and other flammable goods
• Orders below ₹599 or above ₹4,000
• Pin codes where our courier partner does not offer COD

How COD works:

• Pay the full order amount in cash to the delivery partner at the door.
• Keep exact change ready. Couriers often cannot break large notes.
• A refused, fake or failed-delivery COD order may disable COD on your future orders.

We limit COD because refused cash orders create wasted forward-and-return shipments. Prepaid orders move faster and keep rates down for everyone.

Order confirmation and tracking

• You will get an email and/or SMS when the order is placed and again when it ships.
• Tracking usually goes live within 24 hours of handover to the courier.
• Use the tracking link in your shipping email. If it stays inactive for more than 24 hours, write to us.

Damaged, missing or wrong items

If the parcel arrives damaged, incomplete or incorrect, contact us within 24 hours of delivery.

Keep all packaging and the product until the claim is closed.

An unboxing video is mandatory. Record one continuous, unedited video that shows:

• The sealed packet before you open it
• The shipping label, clearly readable
• The full opening, with no cuts or edits
• The condition of every item inside

We cannot process damage, shortage or wrong-item claims without this video. We take responsibility for goods lost or damaged while they are with our courier, subject to a valid claim and the video above.

Cancellation after dispatch

Once an order is handed to the courier, it cannot be cancelled or refunded until it is delivered or returned to us (RTO).

If you ask us to stop a shipment already in transit for personal reasons, you bear both forward and return shipping. Any refund is processed only after the parcel is back with us.

Courier delays, weather, strikes, investigations or operational holds are not grounds for an immediate refund while the shipment is still moving. We stay responsible until delivery or RTO and will help chase the courier.

Non-acceptance / RTO (Return to Origin)

If a dispatched order comes back to us because it was refused at the door, you were unreachable after delivery attempts, or the address was incomplete or wrong, you bear both forward and return shipping. Those charges are deducted from any refund due.

This includes:

• Order refused at the time of delivery
• Customer not reachable or unavailable during delivery attempts
• Incorrect or incomplete address given at checkout

Contact

Questions on shipping or delivery:

Email: generalsellersntraders@gmail.com
Phone / WhatsApp: +91 99587 20296
Dispatch from: India